Retail doesn't lose money in big failures.
It loses money in millions of small misses.
The problem was never visibility. It was that your assets were never digitally alive enough to execute.
Four systems. Four answers. None right.
POS, WMS, ERP, and e-commerce — none agree on where a SKU is or how many are available. Every day is a constant stream of phantom inventory, failed picks, and cancelled orders.
Shrink discovered after the fact.
Your LP program has cameras and a weekly meeting. What it lacks is a closed-loop workflow that triggers before the product is gone and before the chain-of-custody record simply ceases to exist.
Pallet arrived. Nobody knows where.
Between dock receipt and ship confirmation, a unit count becomes a discrepancy that becomes someone's entire morning. Chokepoints are invisible until the SLA has already slipped.
Cold excursion at 3am. Found at 9am.
A freezer spikes overnight. The hold decision that should happen in 60 seconds happens six hours later — with a compliance record that starts after the fact and a regulatory conversation about gaps.
The gap is not visibility. It is that your assets are not digitally alive — they cannot be located, governed, traced, recalled, or handed to an AI that can act on them.
HOW WE DO IT
One Operating System. Built for the way retail and supply chain actually operate.
Not another layer on top of what you have. A complete operational foundation — hardware, connectivity, identity, workflows, and AI — that connects your existing systems and closes every execution gap.
Locate & Sense
Every high-value SKU, tote, pallet, cage, cart, and cold-chain unit — tracked in real time across store floors, backrooms, DC staging areas, and outdoor yards. We answer "where is it and what state is it in?" for every asset, every environment.
Assets located: 12,400 / 12,400 | Update: < 15 sec
Normalize
Viaanix trackers, partner devices, RFID readers, barcodes, forklift telematics, temperature sensors, and legacy WMS/ERP data — all ingested into one consistent operational model. Change your hardware, add a new DC — the operational fabric stays intact.
Vendors: 28 | Protocols: 9 | Lock-in: NONE
Digitalize
Every asset gains a digital identity — a governed record of what it is, where it has been, every handoff, exception, and compliance event. The SKU that went through receiving, backroom, floor, pick, pack, and ship has a complete chain-of-custody created automatically.
Lifecycle events: 142 | Identity: ACTIVE
Run Operations on ArgusIQ™
ArgusIQ™ is the hub. Built-in CMMS manages store equipment and DC assets. Ticketing and workflows orchestrate replenishment, LP response, cold-chain holds, returns triage, and compliance event closure. SOPs and audit checklists live inside as a searchable knowledge base, grounded for AI.
Active locations: 6 | Dark corners: 0
Automate With AI and Orchestration
Ask Argus queries live operational data in plain language — grounded in actual asset records, not generic training data. ArgusOps provides multi-store and multi-DC command dashboards. ArgusForge extends the OS to new workflows. ArgusAI brings full AI on-premises for air-gapped environments.
Data source: Live ArgusIQ™ records | Hallucinations: 0
REAL OUTCOMES
You'll recognise your operation in these.
These are not hypothetical scenarios. They are the exact situations your teams navigate every day — with and without an Operating System that closes the loop automatically.
“Your WMS said pick slot. Your associate said empty. ArgusIQ™ said Backroom Aisle 3.”
The Scene
Online order placed for a high-value item. WMS shows in-stock at Store 118. Pick triggered. Product not in the pick slot.
With Viaanix
Item 4021 carries a digital identity with a continuous location trail. The pick resolves to Backroom Aisle 3. The order ships. The exception never reaches the customer.
What Does Not Happen
A cancelled online order. A customer who bought from a competitor within the hour.
20–40% inventory accuracy improvement in the first quarter of RTLS deployment.
Phantom inventory flag: RESOLVED | Customer impact: 0
“High-value SKU moved at 2:14am. Investigation record was complete before anyone arrived.”
The Scene
Display of high-value electronics near the store entrance. After-hours movement — shrink discovered during opening inventory with no record of when or how.
With Viaanix
Movement outside the designated zone at 2:14am triggers an automatic alert. Incident ticket SH-0082 created with timestamps, asset identity, zone exit log, and last-confirmed location attached.
What Does Not Happen
An investigation from zero evidence. A shrink event attributed to "unknown."
10–30% shrink reduction with active zone monitoring and automated incident workflows.
Response time: 60 seconds
“Freezer 7 went out of range at 3:08am. The hold was placed at 3:09am.”
The Scene
Grocery DC, bank of freezer units overnight. Unit 7 records a temperature excursion at 3:08am. Standard discovery: morning crew at 8:45am.
With Viaanix
Temperature threshold breach triggers automatic cold-chain hold at 3:09am. Affected shipment tagged. QA notified with excursion timestamp, duration, and affected lot numbers. Morning crew arrives to a complete compliance record.
What Does Not Happen
Six hours of undetected excursion. A compliance record with a six-hour gap.
Detection-to-hold time: under 2 minutes. Complete audit trail from excursion to resolution.
Detection-to-hold: 1 minute | Compliance gap: $0
“Staging Lane 3 was the choke point for six months. Nobody knew until ArgusIQ™ showed it.”
The Scene
High-throughput DC consistently missing afternoon despatch by ninety minutes. Root cause analysis: inconclusive.
With Viaanix
Forklift and pick-cart utilisation data shows Lane 3 averaging 47 minutes against a 16-minute target. Lane assignment rules updated. Despatch window met the following week.
What Does Not Happen
Six more months of missed windows while root cause is debated.
Root cause identification: automated. Months of invisible bottleneck: ended.
Root cause identification: Automated | Weeks missed: ENDED
“Return flagged. Condition verified. Decision by workflow, not by whoever is working the counter.”
The Scene
High-value item returned without receipt. Today's associate restocks. Yesterday's would have disposed.
With Viaanix
Return triggers a structured triage workflow. The item's digital identity pulls full purchase and location history. Condition criteria drive the decision — restock, refurbish, or dispose — based on rules, not judgment.
What Does Not Happen
An inconsistent return decision. A restocked item that creates a discrepancy three weeks later.
Returns processing consistency: 100% governed. Cycle count impact from return-related errors: zero.
Decision consistency: Governed | Cycle count impact: 0
“Stop assembling your store performance report. Start the day with operational truth already waiting.”
The Scene
Regional VP, twelve stores. Weekly performance review assembled manually from four systems. Ready by 10am on data already two days old.
With Viaanix
ArgusOps shows top ten aging exceptions across all twelve stores, ranked by sales impact. Three stores with open stockout exceptions. One store with refrigeration past SLA. All live at 7:00am.
What Does Not Happen
A 10am report about last Thursday. A high-velocity stockout that ran for three days because nobody connected the exception to the replenishment workflow.
Report build time: zero minutes. Real-time exception visibility across every location.
Decisions required: 3 | Auto-resolved this week: 47
THE PLATFORM IN ACTION
This is what your operation looks like when every asset is digitally alive.
Live telemetry, governed workflows, and AI — running across store floors, distribution centres, cold chain, and yards. One Operating System.
Door 1
14min
Door 2
18min
Door 3
22min
Door 4
47min
Door 5
11min
Door 6
19min
All zones RTLS-tracked | Last sync: 8 sec ago
BUILT FOR WHAT COMES NEXT
Autonomous replenishment, robotic fulfilment, and AI-driven inventory management are not pilot programmes anymore. Is your Operating System the foundation they need?
Robots don't run on dashboards. They run on identity, location, state, task queues, and verification. Every Viaanix deployment is autonomy-ready by default — because digital identity and RTLS are the exact foundation autonomous systems operate from.
Autonomous Replenishment
Shelf sensor detects low stock → ArgusIQ™ creates replenishment task → autonomous robot fulfils from backroom → shelf record updates automatically.
Robotic DC Fulfilment
Task queues from ArgusIQ™ work orders consumable by AMRs and ASRS without custom integration per system.
AI Demand Intelligence
Ask Argus surfaces demand signals in plain language — grounded in real inventory and sales data, not forecasting models built on averages.
Automated Compliance Verification
Cold chain records, traceability events, and audit trails assemble themselves in real time. A recall finds affected lots in seconds.
You are not building toward autonomy. You are already building the foundation it requires.
WHAT THIS COSTS NOT TO HAVE
Retail's losses are not catastrophic. They are relentless. And they compound across every store, every DC, every shift.
Shrink Reduction
Inventory Accuracy
Dock Throughput
Cold Chain Compliance
WHY VIAANIX
Not another vendor. A different foundation.
One OS — Store to DC to Yard
Store floor, backroom, DC staging, outdoor yard, cold chain — one ArgusIQ™ Operating System. Not a store product and a separate DC product. One system, one team, one truth.
Built for Retail Reality
Associates skip scans when it is busy. Product moves without a record. Systems disagree on stock levels. Our infrastructure is built for the environment you actually operate in — not a demo.
Your Existing Systems Stay
WMS, ERP, POS — ArgusIQ™ ingests their data and adds the execution layer that turns reports into governed workflows. Your investment is extended, not abandoned.
AI Grounded in Your Operation
Ask Argus answers questions about your stores and supply chain because it is grounded in your actual asset records — not generic training data. ArgusAI brings full AI on-premises for data that never leaves the building.
Deployment Options
Cloud
Fully managed SaaS. Fastest path to production with enterprise-grade reliability.
Private Cloud
Dedicated tenant for retailers with data residency or regulatory isolation requirements.
On-Premise
Full ArgusIQ™ inside your data centre. For organisations where data cannot leave the building.
Air-Gapped (ArgusAI)
Complete OS and full AI for government retail or defence supply chains. Zero cloud dependency.
You don't have a visibility problem. You have an execution problem. And it has a solution.
Every out-of-stock that a customer found before your system did. Every shrink event with no record until after the product was gone. Every temperature excursion discovered at 9am that started at 3am. Every pallet in the building that took forty-five minutes to find. These are not technology gaps. They are execution gaps. They close when every asset has a digital identity, every condition triggers a governed response, and every team runs on the same operational truth.
We map your top three pain points against your specific asset mix. You see ArgusIQ™ running against scenarios from your actual environment — not a generic walkthrough. You leave with an architecture recommendation and a deployment plan, whether you move forward with us or not.